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Standard Website Maintenance Retainer
It is important to proactively maintain client-side security, keep backend items such as platform and plugins up to date, monitor potential unauthorized activity, as well as have a smart backup plan in place, in case a previous version of the website needs to be restored. In essence, our proactive maintenance plan has all of the pieces in place to help prevent an attack from succeeding, as well as create a backup plan in the rare case that an attack successfully passes our strict security measures. We will also provide several value added services bundled together to complete your security and maintenance package.
- Proactive Platform & Plug-in Security Updates & Patches** + Content Updates & Consulting (up to 1 hour/month)
- Website Uptime Monitoring - 5 Minute Intervals
- Incident Response - On Call for Emergencies during normal business hours and via email after hours for critical issues*
- Nightly Website Backup w/ On Demand Restoration if needed
- Monthly Recommendations - Personalized Security Advice, Performance Ideas, etc
* Critical Issues are defined as "on website, mission critical function(s) not available to most users"
** Front-end Platform updates and plug-in updates are included in all plans. Back-end or complex Platform and plug-in updates will be quoted and billed separately.
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